Signing up with Google
You can sign up for a UsabilityHub account with your Google account instead of using your email address and creating a password. This can make your account more secure (and will save you from having to remember another password).
To get started click on the 'Create account with Google' button at the bottom of the sign up form
If you have previously created an account with Google you will need to click on the 'Sign in with Google' button at the bottom of the sign in form.
Can I convert my email/password account to a Google account?
Not right now. If you signed up with email and password, you can’t sign in with Google. This is something we’re looking at supporting in the future.
If I invite new team members to join my account, can they sign up with Google?
Yes. When you invite someone to join you at UsabilityHub, they will be able to choose to either sign up with Google or sign up with their email and password.
Can I make sure my team members only sign up with Google?
Not right now.
Get in touch
and let us know if you need this feature.
Why can’t I change my password or email address?
If you signed up with Google, you won’t be able to change your password because you technically don’t have a password in our system. You can’t change your email either, because that is part of your Google account settings, not your UsabilityHub account settings.
Can I switch back to an email/password account?
Not right now. We may look at supporting this in the future.
I made a mistake - can you convert my account for me?
Unfortunately not. If you’ve signed up with the wrong method, you’ll need to create a new account with a different email address.