UsabilityHub Pricing

UsabilityHub's pricing has two separate components: 

  1. Your plan billed monthly or annually
  2. Ordering responses from the UsabilityHub panel

Depending on your needs, you may require either, neither, or both.

In this article

UsabilityHub's plans

UsabilityHub offers four plans: a free plan, and three paid plans with additional features.

The full list of features is available on our pricing page:

Ordering responses from the UsabilityHub panel

You can order responses from the UsabilityHub panel on any plan, including the free plan.

Order prices are calculated in credits. Responses start at 1 credit and scale based on the length of your test.

You can pay for each order as you place it, or pre-purchase credits on your UsabilityHub account for you and your team to spend on response orders anytime: on any number of responses, on any test. When you place an order it will automatically use any available credits in your account. If additional credits are required you will be prompted to purchase them to complete your order.

Each credit costs $1.00 USD and discounts apply when you purchase 1000 or more at once.

Recruiting your own audience

You can recruit an unlimited number of participants from your own audience for free. 

Each UsabilityHub test has a unique link that you can share with your audience to participate in your test.

While recruiting responses from your audience is always free, users who recruit from their own audience often subscribe to one of our three paid plans to customize the test's branding and messaging, and to access additional features.

Common Questions

Do you have to pay to share your test with your own audience? 

Nope. Recruit as many responses from your own audience as desired. It's always free.

Access to features like demographic surveys, custom branded tests, and post-test redirects, to name a few, are available by subscribing to one of our paid plans.

Do paid plans include access to the UsabilityHub panel?

Response credits start at $1.00 USD each, regardless of your plan. There are no response credits included in UsabilityHub plans.

Can you order responses from the UsabilityHub panel on the free plan?

Yes, you can access the UsabilityHub panel on any plan.

Does UsabilityHub offer discounts for non-profits or educational institutions

We offer a 15% discount on all subscriptions for non-profits and educational institutions. Please contact us for details.

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