When you order responses from the Usability Hub panel, fast delivery is incredibly important to us. We want to enable you to gather feedback and iterate on a design as quickly as possible.

Order delivery times vary depending on:

  • The number of responses you order
  • The time of day and day of the week. Weekdays are faster than weekends, and daytime (for the targeted regions) is faster than nighttime.
  • Your test's language
  • The target demographic of your order, if specified
  • How many responses you have ordered for variations of the test, as this narrows the pool of eligible participants

Every order is given a delivery estimate before you place it, and this estimate updates automatically as you change your demographic targeting.

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