First-click testing is a method for measuring the usability of a website, app, or design. The aim of first-click testing is to verify that the first click a user makes on an interface to carry out a given task is both correct and easy.
When interacting with a click test section, the participant is shown instructions that you provide (usually along the lines of “Where would you click to…?”) and is then shown an image on which they will click to carry out the instruction.
Creating a click test section
From your dashboard, click +Create study, and then Test or survey
Add a First click section. You can rename this section to help keep large tests organized if desired.
Upload a design to your test.
Write instructions for participants.
Add one or more follow-up questions, if desired. Questions are shown in order by default, or you can enable the option just below your questions to randomize the order they're shown to your participants.
Click test results
Your results will include a click map to show where participants clicked. This data can also be viewed as a heat map.
You can select regions of the design to see the total number of clicks and the mean(average) click times within that highlight. You can also filter to show only the clicks you want to see.
If you used a Linear scale or Ranking question as a follow-up, you will see the mean of the responses in the bottom right corner of the section, rounded to two decimal places.
Common questions
What type of file can you upload?
The file must be a JPEG, PNG or GIF.
The size limit for images is 5MB and the maximum height and width dimensions are 16000x16000 pixels.
How are images displayed to participants?
You can control the way your design will be displayed:
Unmodified images are shown at native height and width
HiDPI images are shown at half native height and width
Framed images are shown within a device of your choice
What can you test with Click tests?
First-click tests can be run using screenshots, sketches, wireframes, and mock-ups. With click test sections, you can begin testing from early in the design process through to the final stages, and even on live interfaces.
If you need more help getting started, check out our guide on first-click testing. It's a great resource that can offer you valuable insights and get you on the right path.
If you want to test a task on a full prototype, you can find out how to do that here: Prototype test sections.