Card sorting is a testing methodology that allows test-takers to drag pre-determined topics into groups or categories that make sense to them. Card sort activities are a great method to help organize your content in a way that mirrors how your users organically navigate your site.

Card sorting activities can be either closed or open. In closed card sorting, the test creator will define categories for each card to be sorted into, while in open sort activities, test-takers will create categories based on pre-defined cards, then drag each card into a category. UsabilityHub can support both closed card sorts and open card sort tasks

Helpful articles

Create a closed card sort task

Create an open card sort task

Understanding your card sort results

Language translations

As with all of our test sections, card sorting tasks can support 30 language translations. Selecting your test's language will ensure the test-taking interface (E.g. default instructions, button text, etc.) is automatically translated to that language for all participants.

Changing this setting will not translate the names of your cards, categories, descriptions, or follow-up questions. You will need to translate these yourself to match the language you've set on your test.

For more information on translating your tests, check out this helpful article on setting your test's language.


Common Questions

Which image file types are supported for my cards?

The file must be a JPEG, PNG, or GIF image. The maximum file size for images is 5MB.

We do not resize your uploaded images, so images with higher resolutions can affect your participants' load times. Also, participants will not be able to zoom into images for a closer look, so we recommend using images that are clear at a small scale.

Can I add an image to a category?

No. Categories can only contain a name and an optional description.

Are there limits to the number of cards or categories I can add to a card sort task?

Yes. The test builder can support a maximum of 100 cards and 30 categories.

In what order are the cards and/or categories displayed to participants?

Cards are randomized automatically for each participant, but you can turn this feature off when needed by unchecking this option at the bottom of your list of cards:

For closed card sorts, categories are not shown randomized by default but you can turn this on.


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